Following a frenzy of complaints over the summer, the agency launched a plan to slash the long lines.
RELATED: DMV taking steps to reduce long wait times
In the last week of July the average wait time without an appointment was 130 minutes.
According to a November report to the Senate, that number dropped to 46 minutes the last week of October.
More staffing and tech upgrades are part of the reboot.
RELATED: Some Bay Area DMV office open Saturday to ease long lines
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