Live updates: BART says service restored following systemwide outage

KGO logo
Last updated: Monday, May 12, 2025 7:02PM GMT
BART service resumes after shutdown causes commuting nightmare

SAN FRANCISCO (KGO) -- BART service is restored after a computer outage shut down the entire system for commuters Friday morning. Riders experienced major delays to all destinations as services came back online, but BART says this should not carry over into Saturday.

RELATED: Systemwide BART shutdown due to computer networking problem, agency says

It was a tough Friday morning across the Bay Area if you rely on BART. With no trains rolling, commuters had to pivot to their cars or buses to get into San Francisco from the East Bay and Peninsula.

BART officials say Friday morning's outage impacted 40,000 commuters. A typical Friday morning serves about 160,000 passengers.

Having no transbay BART service sent thousands of riders jumping into their cars and crowding the Bay Bridge toll plaza. There was no Friday light commute here.

MAP: Live Bay Area traffic updates

For many, the ferry was the fastest option in the morning with traffic on the bridge.

Hundreds waited in line to cross from the East Bay into San Francisco at the Jack London Square ferry station -- people with suitcases, laptops in hand, taking work meetings while standing waiting for the next ferry to arrive.

There has been a lot of concerns about BART's outdated train control system. But BART officials say that wasn't the problem Friday morning, saying the root cause had to do with network devices not communicating properly with each other.

May 09, 2025, 3:51 PM GMT

Limited BART service to resume in East Bay amid systemwide outage

BART's spokesperson Alicia Trost says limited BART service will resume soon in the East Bay after all trains stopped running early Friday morning. It will begin at 9:30 a.m.

Trost is hoping that San Francisco service is not far behind, but they cannot have trains running through the Transbay Tube.

She says that now with limited service in the East Bay, commuters can get to either MacArthur or 12th Street stations in Oakland, where they can walk to the ferry or catch transbay bus options.

May 09, 2025, 3:33 PM GMT

Commuters advised to take alternative transportation amid BART outage

BART is asking commuters to find other forms of transportation Friday morning.

BART will reroute you to AC Transit Transbay Bus Service. Commuters can also take the San Francisco Bay Ferry.

Many people got into their cars and drove this morning following the shutdown, but that has caused a backup on I-80 at the Bay Bridge Toll Plaza.

KGO logo
May 09, 2025, 3:09 PM GMT

BART spokesperson explains systemwide shutdown

ABC7 heard from BART spokesperson Alicia Trost on the systemwide shutdown due to a computer networking problem.

ABC7 heard from BART spokesperson Alicia Trost on the systemwide shutdown due to a computer networking problem.
KGO logo
May 09, 2025, 3:09 PM GMT

BART down systemwide due to computer system issue

All BART trains are stopped Friday morning because of an issue with its computer system, the agency said. BART posted on X that the systemwide suspension was due to a train control system problem. It is impacting all 50 BART stations.

They ask commuters to find other forms of transportation Friday morning.