Live updates: BART says service restored following systemwide outage

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Last updated: Monday, May 12, 2025 7:02PM GMT
BART service resumes after shutdown causes commuting nightmare
BART has resumed complete service with major delays expected hours after trains at all 50 stations were stopped because of an issue with its computer system.

SAN FRANCISCO (KGO) -- BART service is restored after a computer outage shut down the entire system for commuters Friday morning. Riders experienced major delays to all destinations as services came back online, but BART says this should not carry over into Saturday.

RELATED: Systemwide BART shutdown due to computer networking problem, agency says

It was a tough Friday morning across the Bay Area if you rely on BART. With no trains rolling, commuters had to pivot to their cars or buses to get into San Francisco from the East Bay and Peninsula.

BART officials say Friday morning's outage impacted 40,000 commuters. A typical Friday morning serves about 160,000 passengers.

Having no transbay BART service sent thousands of riders jumping into their cars and crowding the Bay Bridge toll plaza. There was no Friday light commute here.

MAP: Live Bay Area traffic updates

For many, the ferry was the fastest option in the morning with traffic on the bridge.

Hundreds waited in line to cross from the East Bay into San Francisco at the Jack London Square ferry station -- people with suitcases, laptops in hand, taking work meetings while standing waiting for the next ferry to arrive.

There has been a lot of concerns about BART's outdated train control system. But BART officials say that wasn't the problem Friday morning, saying the root cause had to do with network devices not communicating properly with each other.

May 09, 2025, 6:39 PM GMT

Some commuters took BART outage as chance to try SF Bay Ferry

Some commuters took the systemwide BART outage as a chance to try out the San Francisco Bay Ferry.

ABC7 News talked with one man who works the overnight shift and he ended up stuck in the city trying to figure out how to get home.

His option: the ferry.

And despite the dramatic increase in commute time, he was able to see a bright side with the sudden schedule shift. He is heading to Concord and hopefully arrived in the East Bay as service slowly returned.

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May 09, 2025, 6:31 PM GMT

BART train service is back up and running; no word on cause of computer issue

BART train service is back up and running systemwide for the first time Friday after being shut down for hours due to a computer networking problem.

BART announced that the trains were running again at about 9:20 a.m. after initially alerting commuters shortly before 4:30 a.m. about the service disruption.

Officials with the transit agency previously said that there would just be limited East Bay service resuming earlier Friday before eventually saying trains would also be running in San Francisco and San Mateo counties.

BART didn't say what might have led to the computer problem.

May 09, 2025, 6:23 PM GMT

BART says service restored systemwide; expect major delays

BART says that service has been restored systemwide following an hours-long outage during the morning commute.

The transit agency says to expect major delays to all destinations.

May 09, 2025, 3:51 PM GMT

Limited BART service to resume in East Bay amid systemwide outage

BART's spokesperson Alicia Trost says limited BART service will resume soon in the East Bay after all trains stopped running early Friday morning. It will begin at 9:30 a.m.

Trost is hoping that San Francisco service is not far behind, but they cannot have trains running through the Transbay Tube.

She says that now with limited service in the East Bay, commuters can get to either MacArthur or 12th Street stations in Oakland, where they can walk to the ferry or catch transbay bus options.