VIDEO: Why some people are calling BART gross, dangerous, disturbing

SAN FRANCISCO (KGO) -- "Zombie-like" people doing drugs, elevators being used as toilets, needles littering seats -- these are just some of the reasons why BART riders are calling the transit service "gross," "dangerous," and downright "disturbing."

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Watch the video above for a look at some incidents on trains and at stations and to find out what BART is doing about it.

BART tweeted a statement going into more detail about what they've been doing to combat these issues. The transit agency said: "We hired more officers last year than ever before, we've added elevator attendants and bathrooms downtown, we increased our homeless outreach team and launched a drug diversion program. We sweep Civic Center hallways every 30 minutes."

So what do you think? Share your thoughts on Twitter, Instagram, or Facebook by tagging them #DearBART and we may show your comment online or on TV.

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VIDEO: Man captures video of 'zombie-like' people using drugs at BART station
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A commuter in San Francisco shot videos over the course of a week showing people using drugs out in the open at a BART station.

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