South Bay family mystified when cellphone bill showed payments they never made

SAN FRANCISCO (KGO) -- A South Bay family was mystified when their cellphone bill showed payments they never made.

Turns out it was a scam and they needed help from 7 on Your Side's Michael Finney.

We've seen a lot of scams - none quite like this one. The family had phones for mom, dad and two kids. Someone hacked into their account, started paying their bills, then made off with two new iPhones.

Click here for a look at more stories by Michael Finney and 7 On Your Side.