Michael Finney answers your consumer questions

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Fed up? Curious? Furious?! If you need help, just ask Michael Finney, your own consumer expert from 7 On Your Side!

7 On Your Side's Consumer expert Michael Finney answers your questions, every weekday on ABC7 Mornings. Submit your video questions and tune in at 6 a.m.

Question 1
Joan asked: Which travel insurance is the best if something comes up such as illness or family emergency and you can't go on your trip?

Answer
Hi Joan. I want you to go to SquareMouth.com. It's a website to compare travel insurance with lots of coverage options for free. It also has a lot of great reviews. You just plug in some details about your trip and it lists the best options for you with quotes. The site also does a good job of breaking down which company provides the most comprehensive coverage for the most important element of your police, like trip cancelations. Compare the quotes then check that provider's performance record before actually buying the policy.

Question 2

Dmitry from San Jose asked: My wife's car has been to the dealer four times for warranty repairs. Each repair has taken weeks, sometimes months. We're tired of not having a working car. Is there anything we can do?

Answer
Hey Dmitry. If your car is still covered by a manufacturer's warranty, your car may be a lemon. The rule of thumb is four repair attempts, two if for safety, or more than 30 days in a repair shop and you have a lemon. It sounds like you're well past those parameters. That means the manufacturer has to buy the car back. If the car is out of warranty, there probably isn't much you can do. If you want to keep going with this, you can file a complaint with the DMV or file a lawsuit. Click here to visit the DMV's investigations office.

Question 3
Kirk asked via email: Every year my doctor says he will not renew my blood pressure medication until I come for a checkup. Can he do that?

Answer
Hi Kirk. Absolutely, it's his job as your physician. He's exercising proper standard of care to his patient, as any other physician would normally do. Your doctor needs to check in on you at least once a year to make sure the medication is doing its job and to keep your medical records up to date. If you did have a problem with the medication and your doctor didn't perform that exam, he would risk getting in trouble with the state medical board. He'd be in violation of exercising proper standard of care. So Kirk, it's a good thing for you and your health.

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