Michael Finney answers your consumer questions

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7 On Your Side's Consumer expert Michael Finney answers your questions, every weekday on ABC7 Mornings.

7 On Your Side's Consumer expert Michael Finney answers your questions, every weekday on ABC7 Mornings. Submit your video questions and tune in at 6 a.m.

Question 1:
Ray from Piedmont asked: What should I do if I don't get my license plates in the mail?

Answer:
You should call the DMV to verify issuance if you haven't received your license plates and registration card within eight weeks of submitting an application. There is no charge for replacement plates when the original ones were mailed and not received. It's the same thing for renewal stickers. If it's been eight weeks since you paid those renewal fees, call the DMV for a duplicate. If you paid your fees on or before the expiration date, there will be no penalties.

Question 2:
Erick from Richmond asked: Should millennials be investing in bitcoins?

Answer:
Bitcoins are really popular right now. But it's still too soon to tell the long-term benefits of bitcoins, so it's probably better to stick to stocks and bonds. A recent Fortune.com article says Morgan Stanley thinks you should be spending bitcoins instead of buying them. Like with any investment, there are winners and losers.

Question 3:
Cheryl from Oakland asked: I had a gift card for $50. When I tried to use it, the balance was zero. The front of the card had an expiration date of 2022, so I never looked at the back. Turns out I was charged nearly $5 a month for non-use. Is this legal?

Answer:
Most gift cards sold by retailers cannot contain an expiration date or service fee, including a fee for non-use. But there are exceptions. If the remaining value on the card is less than $5 and the card has not been used for 24 consecutive months, a non-use fee of a dollar or less can be charged each month. Gift cards issued by national banks, like pre-paid debit cards, are allowed to expire as long as the expiration date is printed on the front or back of the card.

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