Michael Finney answers your consumer questions

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Fed up? Curious? Furious?! If you need help, just ask Michael Finney, your own consumer expert from 7 On Your Side!

7 On Your Side's Consumer expert Michael Finney answers your questions, every weekday on ABC7 Mornings. Submit your video questions and tune in at 6 a.m.

Question 1:
Teresita from San Ramon asked for her mother: My mom wants to know when her car will be fixed due to an airbag recall after receiving a letter from the car company? She's still waiting on parts.

Question 2
Raam asked: Why does a credit score get dinged when there are inquiries?

Question 3:
Beverly from Fremont asked: How do you stop the robocalls you get all day long?

Question 4
I recently dropped off some stuff off at a consignment store, I didn't feel I was getting a good deal. for other consumers out there, how do you know you're getting a good deal."

Answer
I really want to thank you for sending in your video question. It's a good one. A tough one, but a good one. Here's what I want you to do. Start by going with a store that specializes in what you want to sell. Clothes store for clothes, furniture for furniture. Then I want you to check references, like friends and family. Then go online to review sites like yelp, and see the store you're looking at. And see what kind of results and reviews they're receiving. Another good starting point, the National Association of Resale and Thrift shops. It has a list of trusted consignment stores. So you can check that out, and you'll find the closest one to you. Thank you again for that video question.

Click on the video player above for all the answers.

Click here for more 7 On Your Side stories.
Related Topics:
careers7 On Your Sideconsumerconsumer concernsmoneyrentershousing market
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