Michael Finney answers your consumer questions

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Fed up? Curious? Furious?! If you need help, just ask Michael Finney, your own consumer expert from 7 On Your Side!

7 On Your Side's Consumer expert Michael Finney answers your questions, every weekday on ABC7 Mornings. Submit your video questions and tune in at 6 a.m.

Question 1:
Mary from Hayward asked: How do you reclaim money, such as deposits from companies that have closed and left the area?

This is a tough one. Once a store closes, unless they have other locations open, It's all but impossible. If they have open locations, call my hotline at the station and we will try and get the deposit for you. The number to call is 415-954-8151, and the hours are 10 a.m. to 2:00 p.m. Monday through Friday. If the company has gone out of business and it isn't thousands of dollars, chalk it up to experience and stop wasting your time.

Question 2:
Roberta from Alameda asked: How do I avoid getting my email hacked?

First, do not open any emails that are from suspicious senders. If you don't recognize who the email is from don't open it. Second, install an anti-virus or anti-spyware and firewall on your computer. And finally, create a strong password.

Question 3:
Shuba from Alameda asked: Radio Shack is closing. Which electronics store do you recommend as an alternative?

Fry's Electronics is one. They sell all kinds of electronic gear and parts including computers, software, TVs and appliances. The closest location to where you live is in Concord. Best Buy, Walmart, Sears and Target also come to mind. Amazon is a great online source. I once bought a screen for my laptop there.
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Related Topics:
society7 On Your Sideconsumerconsumer concernsjobsbillsdebtpersonal financeclothingshoppingproperty taxesschool
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