7 On Your Side's Consumer expert Michael Finney answers your questions, every weekday on ABC7 Mornings. Submit your video questions and tune in at 6 a.m.
Michael from San Jose asked: I have a really old deposit certificate. How do I redeem it?
First, you'll want to contact the bank and ask if they have the money or record of the money. If not, go to unclaimed.org to see if the state is holding your money. By law, old accounts must be turned over to the state. So, check and see if that has happened. Thanks for your question.
Linda wants to know: What should you do if you find something unusual in your food that shouldn't be there?
Great question Linda, thanks. First, notify the company to hopefully protect others from experiencing the same thing. You can also ask the government to investigate. The food and drug administration is a good starting point. If you're thinking of suing, don't expect a big payout. These types of cases are tough since you have to prove a real loss like medical expenses, time off work or sustained mental anguish. There are attorneys who specialize in such cases. So, if you care enough contact your local bar association and ask for a referral.
Anna from Fremont asked: What's up with our service companies? It seems every time you agree on a deal, the service ends up being something completely different.
Anna, I know it can be frustration. Sometimes it's accidental. Sometimes it's not. The important thing is to catch any issue early, which means scanning your bill each month. Usually if you complain right away, companies get things straightened out. I know from experience, calling and being nice helps.
If that doesn't work, call me at 415-954-8151 and let me know about it.
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Michael Finney answers your consumer questions
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