7 On Your Side helps couple with complicated online travel refund

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Many people use online travel services, which makes it easy to find deals and book a trip. But if there's a mistake or a problem, it can be very hard to correct.

Many people use online travel services, which makes it easy to find deals and book a trip. But if there's a mistake or a problem, it can be very hard to correct. In one case, a Bay Area couple was sent to the wrong location.

Watch the full story in the video above to see how 7 On Your Side stepped in to help!
Related Topics:
travel7 On Your Sideconsumer concernsconsumercredit cardsfederal reservepersonal financetravel tipstravelair travelairline feeairline industrysocial mediainternet
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