SAN FRANCISCO (KGO) --7 On Your Side has investigated hundreds of reports of mistaken toll violation notices issued by the Bay Area's Fastrak System. In this latest case, it happened to a man who lives in another state and on a bridge he's never heard of.
Fastrak says the system reads license plates correctly 99 percent of the time, but with millions of drivers, a one percent error rate means thousands of drivers are getting tickets they don't deserve and they are not all easily resolved.
He came to 7 On Your Side's Michael Finney for help. Watch the full story in the video player above to see how what this driver went through may have some lessons to help you.
Click here for more stories and videos by Michael Finney and the 7 On Your Side team.