Is writing a check or paying bills online easier?

SAN FRANCISCO (KGO) -- Which do you think is easier? Writing a check or paying bills online? More of us are choosing the latter. But a North Bay woman found out paying bills online can sometimes makes things harder when you select the wrong account to make a payment.

Watch the video player above to find out how Michael Finney helped her get back thousands of dollars she inadvertently gave to AT&T.