During a news conference he promised if future wind events require similar shut-offs, the utility will do better'' at communicating with customers. It's unacceptable that its website crashed, maps were inconsistent and call centers were overloaded, Johnson said.
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"We were not adequately prepared,'' he said.
RELATED: Questions mount about PG&E's choices for CEO and board directors
Johnson took over as CEO in May after spending seven years as head of the Tennessee Valley Authority, a federally-owned electricity corporation. Last year, Johnson raked in $8.1 million, making him the highest paid federal employee.
PG&E began looking for a new CEO in July, when Geisha Williams stepped down, right before the utility filed for bankruptcy.
For the latest stories about PG&E's Public Safety Power Shutoff go here.
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