Frankie Gomez said her husband Daniel and two daughters were staying at the Marriott in downtown San Jose thanks to a Red Cross voucher.
ORIGINAL STORY: 11-year-old girl checking on Elf on the Shelf saves family from San Jose house fire
When they tried parking in the garage the security guard said they would have to pay. Rather than spend the money to park during their stay they decided it would be ok to park in the Convention Center nearby.
Saturday morning they found their car's passenger door window had been smashed.
"Everything was in the back seat kind of in disarray. We were trying to figure out what was taken," Gomez said. She said no other car looked like they had gotten broken into.
A San Jose family displaced by a house fire on Thurs got their car broken into near their hotel.— Lauren Martinez (@LMartinezNews) December 22, 2019
11 year-old Berlin helped alert the family to the fire.
Fam friend & actress @anjelahjohnson is helping to share their story https://t.co/oRkbHlMtKr@abc7newsbayarea pic.twitter.com/2gpZ54oN4T
Sentimental belongings and cash donations from her daughter's soccer coach amounting to $200 was taken.
"Some of the things are irreplaceable. I mean there's no amount of money you can put on some of things that are sentimental to and it's completely gone," Gomez said.
On Saturday night Frankie's family got together at her sister-in-law Erica De La Torre's apartment. Together they're trying to figure out what the future holds for the family of six now displaced from the fire.
With just a few days left before Christmas, Frankie feels overwhelmed. "It's joyful, it's nice but it's also heartbreaking at the same time," Gomez said.
The family is receiving some support from the Red Cross.
They also released a GoFundMe page asking for support and children's clothes donations.
WATCH: San Jose girl, 11, saves family from house fire