7 On Your Side helps woman get replacement stove after old one breaks

SAN FRANCISCO (KGO) -- What if your oven stopped working on Thanksgiving Day? A Burlingame woman knows how that would feel.

A viewer had purchased a service warranty to cover any problems with her kitchen appliances. However, when the electric stove went out of whack, the repair only made things worse.

She lived for months without a working stove. She was at her wits end, until 7 On Your Side's Michael Finney stepped up to help.