Samsung Galaxy Note 7 users should stop using phone, federal agency warns

Friday, September 9, 2016

Samsung Galaxy Note 7s have been recalled by the Korean electronics giant.
Richard Drew-AP

NEW YORK -- Government safety officials are urging anyone with the recalled Samsung Galaxy Note 7 to stop using the device immediately.

The Consumer Product Safety Commission issued the strong warning to all Note 7 users Friday, saying they should "power them down and stop charging or using the device."

The warning comes after some of the lithium-ion batteries in the phones caught fire during charging and normal use.

CPSC and Samsung are working cooperatively to formally announce an official recall of the devices, as soon as possible.

The FAA on Thursday warned airline passengers with the Samsung Galaxy Note 7 to leave their phones off and not charging when flying.

Last week, Samsung ordered a global recall of the jumbo phones after its investigation of explosion reports found the rechargeable batteries were at fault. In one case, a family in St. Petersburg, Florida, reported a Galaxy Note 7 phone left charging in their Jeep caught fire, destroying the vehicle.

Any problems with the Samsung phones or other consumer products can be reported to the CPSC at www.SaferProducts.gov.

For more news about Samsung and it's products, click here.