Help is on the way to California's unemployed, not in the form of jobs, but rather in improved unemployment services.
The LA Times reports an aide to Gov. Jerry Brown has ordered the troubled Employment Development Department to hire hundreds of new workers and pay overtime so employees can answer calls and process claims.
This comes after computer problems delayed the distribution of unemployment checks last year. The agency also plans to invest in new phone technology that allows callers to get a call back, similar to what airlines and banks already have.
