Verizon says second outage was resolved, only lasted a few minutes

ByABC7 Chicago Digital Team WLS logo
Monday, October 7, 2024 4:13PM
ABC7 Chicago 24/7 Stream
Live streaming newscasts, breaking news, weather & original, local programming.

Customers reported another Verizon outage on Monday morning, according to downdetector.com.

The initial spike of problems happened around 6:45 a.m. C.T., the website showed.

The problems were mostly reported on mobile phones. Chicago, New York City, Philadelphia were among the cities with the highest outage reports on Monday.

By 11 a.m. Verizon issued the following statement:

Some Verizon Wireless customers experienced a short service disruption when calling landlines this morning. The outage lasted for a few minutes and is now resolved.

Verizon did not what caused the outage.

This comes exactly one week after Verizon had to restore service for users across the country.

Last week, many people were stuck in "SOS" mode on their phones, unable to send messages or place calls.

It was not immediately clear what caused the problem or how many users were affected.

Verizon's outage happened hours after the company announced a $3 billion plan for a third-party company to lease and manage its cell towers.