Do you have an issue with a company that you haven't been able to resolve? If so, 7 On Your Side at ABC7 in the San Francisco Bay Area wants to help you! Send us your questions, issues, or story ideas using the form at the bottom of this page.
Before contacting 7 On Your Side, please make sure:
Due to the high volume of emails we receive, please allow 3-5 business days for a response. Please do not submit private, sensitive information, such as passwords, medical records, and bank or other account numbers unless specifically requested.
7 On Your Side primarily deals with consumer problems, usually, but not limited to, the purchase of goods and services by individuals. We do not help resolve disputes between businesses.
Except in extraordinary cases, we do not handle family law disputes, criminal issues, landlord/tenant disputes, employment/labor and medical insurance issues. 7 On Your Side cannot help resolve civil disputes such as car accidents, traffic tickets, planning and zoning issues, suspected malpractice and issues that have been, are scheduled for, or are already in court or before an attorney or arbitrator. We can, however, refer you to the proper agencies that may be able to provide the help you need. 7OYS has the right to decline to assist cases.