PG&E customers throughout the Bay Area are dealing with just that.
[Ads /]
RELATED: San Francisco lays out plan to do the most comprehensive contact tracing in the country
"I've spent many many hours on the phone with PG&E trying to talk to somebody with some authority over these decisions, which is essentially impossible," said Mill Valley resident, Ron McClain.
PG&E cut the power to McClain's home four times at the end of March.
He and his significant other, were trying to work from home during the shelter-in-place, but without electricity they couldn't charge their laptops and cell phones, so they used vacation time to sit at home in the dark.
"The frustration level is very very high and I think a lot of the people around here are heavily affected. People could lose their jobs if they can't work remotely."
It's possible they will lose power again Thursday and Friday.
RELATED: Tips to fix WiFi problems when working, studying at home amid COVID-19 pandemic
PG&E sent letters saying they were performing essential wildfire safety work from 8:30 am to 4:30 pm.
[Ads /]
But McClain says repairing the power poles usually takes longer.
"Some days, it's been off until 9:30, 10 o'clock at night."
PG&E says they have 19 outages planned in Marin County through the end of April, affecting 600 homes.
Most of the outages will be in Mill Valley, but about 200 customers in Novato, San Rafael, and Corte Madera will also be affected.
EXCLUSIVE: Patients with serious health problems avoiding ER over coronavirus concerns, Bay Area hospitals say
"We get a phone call I think almost every day about changing it for the following day," said Kitt Weagant.
Kitt and her husband Warren are not alone in their confusion about the timing of the outages. They have received multiple letters and phone calls confirming and then canceling service interruptions.
Earlier this week, they watched PG&E workers perform maintenance on energized wires outside their Marin Drive house, which PG&E does to avoid shutting off power.
[Ads /]
"This is the right time to prevent fires, it is the right time to do this, but they could have done it all winter really, instead of right now when we are locked down," said Kitt.
Of course PG&E didn't know there was going to be pandemic, but they do know that wildfire season is fast approaching.
In a statement, PG&E said:
"The work going on in high fire-threat areas of Marin County is associated with our Wildfire Mitigation Plan and work to further our preparedness for Public Safety Power Shutoff (PSPS), as directed by, Cal OES, CAL FIRE, and CPUC. We understand the impacts of a service interruption given the current stay-at-home orders for our communities, and we apologize for any disruption or hardship these outages may cause. We are installing temporary generation to minimize impacts to customers where it is safe to do so."
PG&E also says they have delayed some work in order to maintain "the reserve workforce" to keep up reliable service during the COVID pandemic.
If you have a question or comment about the coronavirus pandemic, submit yours via the form below or here.
RELATED STORIES & VIDEOS:
- Live updates about coronavirus outbreak in US,around the world
- Coronavirus data: See how the curve of COVID-19 cases is bending in each Bay Area county
- Everything you need to know about the Bay Area's shelter-in-place order
- Coronavirus Doctor's Note: Dr. Alok Patel gives his insight into COVID-19 pandemic
- Stimulus calculator: How much money should you expect from coronavirus relief bill
- WATCH: ABC7's interactive town hall 'Race and Coronavirus: A Bay Area Conversation'
- What Bay Area tenants need to know about rent payments, eviction amid COVID-19 outbreak
- Here's how shelter in place, stay at home orders can slow spread of COVID-19
- Coronavirus Timeline: Tracking major moments of COVID-19 pandemic in San Francisco Bay Area/
- Coronavirus and the new normal of livingin the San Francisco-Bay Area -- COVID-19 Diaries
- Happy hour goes virtual as people try to be sociable while social distancing during COVID-19 crisis
- Coronavirus Outbreak: Here's why you should practice 'social distancing'
- DRONEVIEW7: What the Bay Area looks like during the coronavirus shelter-in-place
- ABC7's drive around San Francisco shows empty streets, businesses shuttered
- Symptoms, prevention, and how to prepare for a COVID-19 outbreak in the US
- List of stores, companies closing due to coronavirus pandemic
- Canceled late fees, free services available amid COVID-19 crisis
- Here's how you can help during COVID-19 pandemic
- How to maintain learning during school closures
- No masks but here are 100+ products that may help protect you against novel coronavirus germs
- Here's a look at some of history's worst pandemics that have killed millions
- Asian community fighting racism, xenophobia, bigotry as world fights COVID-19