Website may help lower interest rate

March 12, 2009 5:20:59 PM PDT
7 On Your Side has been reporting on credit card companies suddenly raising interest rates even for model customers.

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7 On Your Side has also been flooded with complaints and apparently so have the companies themselves.

Now major players in the field have launched a website in response to the public outrage. The site promises to put consumers in touch with customer service personnel who can actually negotiate.

"A new site called which is specifically designed to help some of these cardholders manage their credit and develop payment plans as well," says Beth Mills, from the California Bankers Association.

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