Universal Studios character accused of calling 2 girls 'whores' at Halloween Horror Nights - caught on tape

UNIVERSAL CITY, Calif. -- Two 13-year-old girls say they were called an inappropriate name by a character at Universal Studios Halloween Horror Nights. The incident was caught on camera.

Roxy Fisher and her friend Kayla Beals went with a group to Halloween Horror Nights on Sept. 26 to have some fun. But instead, they say they felt embarrassed by what the character said.

"I don't know what you are, but you're a bunch of whores, that's for sure," the character said. She then turned to a man standing near her, who had turned around. "No, not you honey, the girls."

Fisher was shooting cellphone video when the remarks were made.

"I was mostly shocked because I didn't think that could happen," said Fisher. "And I think later I really understood that it was not OK, and it made me feel, once again, very uncomfortable, and that's not what you want to feel when you go to an amusement park."

"It worried me a little because there were lots of people from our school there, and maybe they could have heard it and spread something around the school that we were those things, but we're not," said Beals.

The girls' mothers say they called the park asking to meet with management, and were told by a guest relations employee that they could buy a ticket to the park, go in and speak to management. But, the employee then said that the theme park was sold out that day.

Three-and-a-half weeks later, the mothers and their daughters have called on attorney Gloria Allred to become involved. However, they say they're not taking any legal action.

"I want an apology to them, and I want an apology to me, and I would really like to talk to that woman as well and ask her, what was she thinking?" said Sharla Fisher, Roxy's mother.

"I would like them to have a conversation with all of my clients, and have a meeting with them face-to-face, because I think it's important to them to hear directly from these 13-year-old girls and their moms," Allred said.

In a statement released to Eyewitness News, Universal Studios said:

"We take these issues very seriously and are looking into them. This conduct does not reflect our values or our guest communication guidelines. We are reaching out to those involved and will deal with the situation appropriately."