Police are working with the city's IT department to resolve the issue. Non-emergency calls are temporarily being rerouted through the dispatch center in Burlingame at (650) 777-4100.
Police want to remind residents that some non-emergencies are reportable online.
Please use 650-777-4100 for SMPD non-emergency - 911 still available for emergencies! More: http://t.co/bT6jWojWt5 pic.twitter.com/ugyz7uRisM
— San Mateo PD (@SanMateoPD) September 5, 2015