EV driven by Pleasanton family had steering problem before deadly crash, fire: complaint

PLEASANTON, Calif. (KGO) -- New details are emerging from the deadly car crash that killed a family of four in Pleasanton. A complaint to safety regulators raises concerns about the electric vehicle driven by the family -- by car maker VinFast.

All four members of the George family - including two young children - died in the crash in Pleasanton nearly three weeks ago.

RELATED: 3 of 4 family members killed in Pleasanton car crash ID'd by coroner

They ran into a large oak tree, then the car caught fire.

Records from the National Highway Traffic Safety Administration show days after the crash, someone filed a complaint about electric car maker VinFast with details seeming to match the Pleasanton crash.

The complaint writer says they are the owner of the car, and loaned it to a coworker - the driver in the crash.

RELATED: Speed may have played role in Pleasanton crash that killed family of 4, police say

The complaint also said they'd had prior issues with the car's steering wheel going rogue.

Investigators have said they're looking into whether speed played a role in the crash.

VinFast told us in a statement, "VinFast is aware of this tragic accident in Pleasanton and our hearts go out to the family."