Groups concerned about Starbucks gift cards

December 2, 2011 1:10:51 AM PST
You may not realize it, but if you buy a gift card at star bucks you're also agreeing not to go to court over it. The coffee giant has included an arbitration clause in the contract that comes with your gift card.

That means customers give up their rights to go to court or file a class-action lawsuit if they have a dispute over the cards.

Public citizen and other consumer groups called on the star bucks Thursday to remove that clause. They worry star bucks could impose fees or other limits on the cards and consumers could not bring a class action to fight it.

Starbucks has not responded to our requests for comment


Load Comments