Service navigates past automated phone trees

February 10, 2010 5:25:03 PM PST
When you call a big company, how annoyed do you get by having to press one for this and press two for that?

Now there's relief. A new cell phone application called Fonolo takes you past the phone tree, directly to the department you want.

The application maps out each company's phone tree visually. You tap the department you want, and it rings direct. You can download the application onto your iPhone or you can use the service by going to the Fonolo website and typing in the company name to get a menu of department numbers.