Computer crash causes delays for travelers at SFO

(Photo submitted via uReport)

January 28, 2011 5:49:09 PM PST
Hundreds of international passengers arriving at SFO faced delays clearing customs Friday afternoon after a government computer system crashed.

Travelers started to emerge from the customs screening area once Homeland Security was able to get a slower, back-up system online.

Many of the delayed travelers had just spent 10-11 hours sitting aboard flights from London and Paris before the glitch forced them to stand still for up to another hour.

The computer system helps customs and border protection agents screen people trying to enter the United States.

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