Wednesday, state lawmakers called for hearings on the problems that delayed benefits to thousands of workers for several weeks.
The problem began on Labor Day when the Employment Development Department was upgrading its computers.
In the process, the system lost track of about 300,000 eligible workers. A committee of the State Assembly will look at how that happened.
"We both want to understand what happened to cause these delays and also get an understanding of how what has happened will impact the next steps," said Paul Riches.
Leaders want to straighten out computer problems and prevent another crisis. Hearings could begin as soon as next month.