Chase Bank website experiences tech problem

September 16, 2010 5:28:23 PM PDT
If you've been unable to access your Chase bank account online, join the club.

A computer problem that began Monday night has shut Chase customers out as they try to make payments or do other business online.

By the time the problem was fixed Wednesday, there was such a backlog of customers trying to gain access, many still can't get through.

Chase is promising it will not charge any late fees caused by the problem.