7 on Your Side: Apple, Verizon top 'on hold' complaints list

SAN FRANCISCO (KGO) -- Apple, Verizon and Bank of America are topping one telecom company's list of worst offenders for putting and leaving customers on hold.

A new study suggests that over a lifetime, we will spend a total of 43 days on hold.

Complaints are flooding social media and a telecom company has collected millions of them.

Watch the video in the player above to see which companies had the most complaints.

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