Apple takes steps to ease iPhone hassle

July 28, 2008 4:36:34 PM PDT
Apple is taking steps to ease the hassle of getting a new iPhone.

Ever since its launch earlier this month, there have been long lines at Apple stores around the country, in part because of the unexpectedly cumbersome process of activating the new phones.

Apple is now opening its stores an hour early, at 8 a.m., and hiring extra help.

Apple has also had dozens of bugs in its new Mobile Me service and has issued several apologies.