Paramedics responded to the Embarcadero /*Muni*/ station late Thursday afternoon after a fight between a male station agent and two sisters. Police say it all started when the agent began questioning the age of one of them.
"The ticket agent had concerns about the ages and the reduced rate ticket and did ask that question, 'How old are you?' The juvenile didn't have identification to verify her age," says San Francisco Sgt. Lyn Tomioka.
The station agent, following Muni's policy, refused to let the minor through, but the sisters became angry. They even entered the agent's booth and one witness says they started striking him.
Then, according to a witness who didn't want to be identified, the Muni station agent just lost it and started fighting as if he were up against two grown men.
The younger sister, a minor, and the station agent were taken to the hospital for minor injuries. Police say only the agent has been arrested.
"He did appear to be the aggressor in the physical altercation," says Tomioka.
In a statement, Muni's spokesperson wrote, "We are deeply troubled by this altercation and will assist the San Francisco Police Department in their investigation of it. We expect our employees to avoid verbal and physical altercations with our customers as much as possible."
The station agent could face felony assault charges.