Kenneth Chin, 73, went missing a year ago this month in San Francisco. His body was found 10 days later. He died of hypothermia. The lawsuit claims the driver of a medical shuttle bus dropped chin off at the wrong location.
"It was a substitute driver. It was his first day doing this route. He didn't know the route clearly. He didn't know what he was supposed to do. He didn't have good command of the English language, and that led to a bunch of failures including failing to notify the family on time," said Ingrid Evans from The Evans Law Firm.
In addition to wrongful death allegations, the suit accuses the driver, the shuttle company -- Medsam Enterprises -- and other entities of elder abuse. None of those named in the suit returned our calls for comment.