CONTACT US: Have a question, comment or concern about BART? We want to know
But a new report shows that rider satisfaction is at one of its lowest levels.
ABC7 News wanted to get a better idea of what riding on BART is really like for commuters.
COMMUTE CHALLENGE: This might be the fastest way around the Bay
We sent several ABC7 staffers to ride every line in the system from sunrise to sundown, to document what they saw and to talk to other riders about their experiences, concerns and possible solutions for building a better mass transit system.
- Amy Hollyfield (Antioch-Daly City)
- Juan Carlos Guerrero (Daly City-Dublin/Pleasanton)
- Ken Miguel (Daly City-Warm Springs)
- Cornell Barnard (Richmond-Warm Springs)
- Dan Noyes (Richmond-Warm Springs)
Here's a look at ABC7 News Reporter Wayne Freedman's journey on the Richmond-Daly City line Tuesday, which started at 8 a.m. and went to 6 p.m.
Shout out to Tracey Lewis for giving up the rest of her lunch to a homeless man who everyone else on the #BART train avoided. #abc7now #BetterbayArea Just being human. She works at St. Anthony's pic.twitter.com/mtb679wlqN— Wayne Freedman (@WayneFreedman) February 13, 2019
As #BART police talk with the man they pulled off train for having an open container of beer, most passengers stare straight ahead. The detainment? Background noise. #Betterbayarea #ABC7now pic.twitter.com/L2EAGZgoNg— Wayne Freedman (@WayneFreedman) February 12, 2019
Had a nice talk w/ Brandon Harris, who you saw earlier. Once he figured out I wasn't a wacko for trying to chat on #BART he told me about majoring in communications, and I told him to find a mORE specific major. FUNNY guy! C'mon #Betterbayarea #abc7now pic.twitter.com/uyT6EDNmhB— Wayne Freedman (@WayneFreedman) February 12, 2019
Hang on. #BART should award style points for swaying and remaining upright when a train lurches. Don't bump into anyone. They won't say anything, but if looks could kill.... #Betterbayaea #abc7now pic.twitter.com/qbEQvStpu9— Wayne Freedman (@WayneFreedman) February 12, 2019
Maya Alford, 19, studying TV Writing at Academy of Art. Takes my pic as I take one of her. Says #BART "Is good but can be weird." Does not always feel safe on board at night. "Gotta do what you gotta do." #Betterbayarea #abc7now pic.twitter.com/BXpHA69HoJ— Wayne Freedman (@WayneFreedman) February 12, 2019
"If you don't look at me, I won't look at you." Where else can people be ao close and yet so isolated as on public transit? She turned out to be nice, but declined to say her name. #BART #Betterbayarea #abc7now pic.twitter.com/iP7IySGuRc— Wayne Freedman (@WayneFreedman) February 12, 2019
"Get out of my way," said some woman as I took this in Embarcadero Station.— Wayne Freedman (@WayneFreedman) February 12, 2019
Was looking for motion. Me, too, snaring this. Guess she didn't see enough of it. Have been 'objectified'. #Betterbayarea #BART #abc7now pic.twitter.com/ngRnSkEDa6
If this were video, we could put marching band music to some of the hurries commuters. Can hear the snare drums. Nobody seems to talk much. I am an object, here. Something to get around. #BetterBayArea #BART #ABC7NOW pic.twitter.com/MSTaSEBofz— Wayne Freedman (@WayneFreedman) February 12, 2019
Take a look at more stories and videos about BART.
Take a look at all of ABC7's Building a Better Bay Area stories and videos.