A Day On BART: What riding the Richmond-Warm Springs line is really like

SAN FRANCISCO (KGO) -- BART is our biggest, most widespread, and most taken mass transit system in the Bay Area. For hundreds of thousands of Bay Area residents it's the cheapest, fastest and most reliable form of mass transportation.

CONTACT US: Have a question, comment or concern about BART? We want to know

But a new report shows that rider satisfaction is at one of its lowest levels.

ABC7 News wanted to get a better idea of what riding on BART is really like for commuters.

COMMUTE CHALLENGE: This might be the fastest way around the Bay

We sent several ABC7 staffers to ride every line in the system from sunrise to sundown, to document what they saw and to talk to other riders about their experiences, concerns and possible solutions for building a better mass transit system.

• Amy Hollyfield (Antioch-Daly City)
• Juan Carlos Guerrero (Daly City-Dublin/Pleasanton)
• Wayne Freedman (Richmond-Daly City)
• Ken Miguel (Daly City-Warm Springs)
• Cornell Barnard (Richmond-Warm Springs)

Here's a look at ABC7 News Reporter Dan Noyes' journey on the Richmond-Warm Springs line during the evening commute, which happened between 4 p.m. and 12:30 a.m.:

Take a look at more stories and videos about BART.

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