A new study by IBM has found booking a flight is not only costing more money, it's costing us more time. The survey found that some air travelers actually spend more time booking their flight than flying. Twenty percent of passengers spend five hours booking a flight.
Some of the reasons given are the growing list of options for air travelers -- that includes whether to buy a refundable or non-refundable ticket, a standard seat or one with more leg room. If you check baggage, how much will it cost on one airline as opposed to another airline.
Topping the time-eating list were ticket prices, routes, and flight times.
