Tesla Model S lands tops spot for customer satisfaction

November 21, 2013 5:56:31 PM PST
Tesla's Model S has just landed the number one spot when it comes to customer satisfaction, despite recent concerns about battery fires.

That's according to Consumer Reports' latest annual survey of auto owners. The rave reviews are good news for the Palo Alto-based company which has been under scrutiny after three Model S cars have caught fire in the last six weeks.

On Tuesday, the National Highway Traffic Safety Administration launched an investigation. Founder and CEO Elon Musk has been defending tesla's track record. "Our three non-injurious fires got more national headlines than a quarter-million deadly gasoline car fires. That's mad. What the heck is going on?" he said.

There's also word that Tesla's top sales and marketing executive, George Blankenship, has left the company. Blankenship told ABC7 News media partner The Mercury News he's retiring.