Nico Gist of Sacramento did what many people do every day: he cracked the screen on his smartphone.
The manufacturer quoted the cost of repair at a couple hundred dollars.
"Completely unfair. I thought it was pretty ridiculous that it would cost that much to make a fairly simple repair," said Gist.
Sander Kushen of the consumer group CALPIRG says manufacturers limit the availability of parts and even service manuals to outside vendors, forcing the prices of repairs up. Adding to the difficulty in getting repairs done, some manufactures will void your warranty if you use a third party repair shop.
"The research shows that opting for repair over replacement could save California families $4.3 billion per year," said Kushen. That's an average of $330 per family.
"It's about having the option. If you own it, you should be able to fix it," Kushen said.
CALPIRG supports SB 983, or "Right to Repair" legislation introduced Monday by State Senator Susan Eggman (D - Stockton), which would open up access to consumers and third party vendors to parts.
Gist thinks that's a great idea. "It would basically give me the freedom to repair the products as I see fit," he said.
The bill would cover not only electronics, but appliances such as washers and dryers.
Supporters also say the bill would eliminate e-waste.
Kushen says Americans throw out 416,000 cell phones each year. "Essentially, kind of goes back to the whole problem of creating this culture of waste where we have this product that we can only use for a certain amount of years," he said.
Take a look at more stories and videos by Michael Finney and 7 On Your Side.
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