SAN FRANCISCO (KGO) -- A federal lawsuit filed against tech-giant Zoom Monday night alleging a breach of privacy is starting to raise serious questions among its users.
The video conference app has become a necessity for nearly everyone to communicate and conduct business during the COVID-19 crisis, but recent allegations stemming from the suit have heightened fears about security.
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"Zoom its user agreement talks about sending information to advertisers or third-party partners like Google, it doesn't specifically mention Facebook."
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Following the report, Zoom was quick to issue an apology to users admitting the information being collected was not necessary to provide their services.
The company CEO Eric Yuan issued a statement saying:
"Zoom takes its users' privacy, security, and trust extremely seriously. During the COVID-19 pandemic, we are working around-the-clock to ensure that hospitals, universities, schools, and other businesses across the world can stay connected and operational."
Yuan also spoke to ABC7's Kristen Sze last week stressing the importance of properly using privacy settings.
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"You have to set up a meeting password and protect your meeting ID, don't let other people know that," said Yuan.
On Friday, Zoom announced the issue was fixed after making changes to the app and encouraged users to update to the latest version of iOS.
But, the person filing the suit is still claiming damages for anyone using the app prior to the update.
So what kind of information was likely shared? Tibken explains it's not personally identifiable information.
"It's mainly location data, it's going to tell Facebook what kind of phone you're using, where you're loggin on, and the specifics of how you're using the app," said Tibken.
Tibken said the bottom line is prior to the recent iOS update information like your name or specific personal details revealing your identity were not released.
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