Here's how curbside pickup went at Bay Area mall, chain stores
SAN FRANCISCO (KGO) -- As stores start to reopen for curbside pickup during Phase 2 of reopening California, ABC7 ventured out to see how it works at different businesses around the Bay Area and reporter Kris Reyes documented the experience.
RELATED: Napa County 1st in Bay Area allowed to reopen dine-in restaurants
Let me get the best and worst of it out of the way.
The Best
Every employee I encountered was so obviously doing their best to make this work. They had on safety gear and they were super friendly. The pickups were pretty easy and the orders for the most part, available within the hour.
The Worst
Retail websites are obviously not designed to make online ordering followed by curbside pickup, a seamless experience. It took me at least an hour and a half to place my orders. I had to navigate through different websites, input my information each time, and sometimes I would check out with an order only to find out it was not available at my location of choice.
Our Task for the Day
Four stores, four orders to test out how malls and bigger chain stores are doing curbside pickup.
I picked Banana Republic on Grant Ave. to get a feel for what it's like to curbside pickup in downtown San Francisco. Then I chose Blue Mercury in Burlingame and Party City in Redwood City to get a feel for bigger stores with storefronts.
Then, Barnes and Noble at Hillsdale Mall, one of the few shopping malls in the Bay Area that's starting to reopen.
Watch the video posted above for a look at the curbside pickup experience.
If you have a question or comment about the coronavirus pandemic, submit yours via the form below or here.
Get the latest news, information and videos about the novel coronavirus pandemic here
RELATED STORIES & VIDEOS:
- COVID-19 Help: Comprehensive list of resources, information
- INTERACTIVE TIMELINE: How close was CA to becoming a NY-level crisis?
- Live updates about coronavirus outbreak in US, around the world
- What will it take to get a COVID-19 vaccine and how will it be made?
- How California's COVID-19 cases stack up against other hot spot states
- Everything you need to know about the Bay Area's shelter-in-place order
- Coronavirus Timeline: Tracking major moments of COVID-19 pandemic in San Francisco Bay Area/
- List: Where can I get tested for COVID-19 in the Bay Area?
- COVID-19 Diaries: Personal stories of Bay Area residents during novel coronavirus pandemic
- Coronavirus Doctor's Note: Dr. Alok Patel gives his insight into COVID-19 pandemic
- What does COVID-19 do to your body and why does it spread so easily?
- Stimulus calculator: How much money should you expect from coronavirus relief bill
- WATCH: 'Race & Coronavirus: A Bay Area Conversation' virtual town hall about COVID-19 impact on Asian American community
- WATCH: 'Race & Coronavirus: A Bay Area Conversation' virtual town hall about COVID-19 impact on African American community
- WATCH: 'Race & Coronavirus: A Bay Area Conversation' virtual town hall about COVID-19 impact on Latino community
- What Bay Area tenants need to know about rent payments, eviction amid COVID-19 outbreak
- Here's how shelter in place, stay at home orders can slow spread of COVID-19
- Symptoms, prevention, and how to prepare for a COVID-19 outbreak in the US
- List of stores, companies closing due to coronavirus pandemic
- Canceled late fees, free services available amid COVID-19 crisis
- Here's how you can help during COVID-19 pandemic
- How to maintain learning during school closures
- No masks but here are 100+ products that may help protect you against novel coronavirus germs
- Here's a look at some of history's worst pandemics that have killed millions
