CONTACT US: Have a question, comment or concern about BART? We want to know
For hundreds of thousands of Bay Area residents, it's the cheapest, fastest, and most reliable form of mass transportation.
When BART is healthy, more people ride, which means less people on the roads, making its success important to every commuter in the Bay Area.
But BART is not at its healthiest.
Rider satisfaction is at one of its lowest levels. After climbing to record levels just a few years ago, BART ridership has started to dip. As the Bay Area population swells, the system is struggling to modernize, expand, and maintain its reliability.
We're digging deeper into the challenges facing the transit agency, what riding on BART is really like right now, what they are doing right and what customers say they can do better.
ABC7 COVERAGE ON BART:
- How BART compares to other transit agencies
- Could other transit agencies have the answer to BART fare evaders?
- VIDEO: BART tests modified entry gates to stop fare cheats
- BART to build housing at stations
- BART says costs for heavy crackdown on fare evasion would be 'astronomical'
- What riding the Richmond-Daly City line is really like
- What riding the Antioch-Daly City line is really like
- What riding the Daly City-Warm Springs line is really like
- What riding the Daly City-Dublin/Pleasanton line is really like
- What riding the Richmond-Warm Springs line is really like
- What it's like to commute at night
- BART issues persist as officials work to make a change
- In-depth: A look at what BART could have been, what it still has potential to be
- BART weekday morning service changes begin, long lines at stations
Take a look at all of ABC7's Building a Better Bay Area stories and videos.
RELATED STORIES & VIDEOS:
- Commute Challenge: This might be the fastest way around the Bay
- New report shows BART approval rating hits record low
- BART changing schedule to start morning rides an hour later
- BART makes changes to help clean up downtown San Francisco stations
- Man captures video of 'zombie-like' people using drugs at BART station
- TIPS: How to stay safe on BART