CONSUMER CATCH-UP: Samsung confirms fingerprint security flaw, Snaptube accused of serving 'invisible ads', and the FTC releases its latest robocall numbers

ByMichael Finney and Simone Chavoor KGO logo
Friday, October 18, 2019
CONSUMER CATCH-UP: Samsung confirms fingerprint security flaw, Snaptube accused of serving 'invisible ads', and more
EMBED <>More Videos

CONSUMER CATCH-UP: Samsung confirms a fingerprint security flaw in their Galaxy S10s, Snaptube app is accused of serving 'invisible ads', and the FTC releases its latest robocall numbers.

SAN FRANCISCO (KGO) -- Samsung confirms major Galaxy S10 fingerprint reader flaw

Samsung has confirmed a major flaw with the in-screen fingerprint sensor in the Galaxy S10 and S10+.

The flaw was discovered after a user placed a screen protector on the device and found that any fingerprint could then unlock the phone. This confirmed earlier reports that screen protectors could create an air gap that potentially interferes with the scanner. When the Galaxy S10 was released in March, Samsung said it featured one the industry's most secure biometric security technologies, being "engineered to be more secure than a traditional 2D optical scanner."

Samsung has advised its users use alternate security features, such as passcodes, while the company works to address the issue. According to the company, they are investigating and working to release a corrective software patch. Customers with questions should contact Samsung customer service at 1-800-SAMSUNG.

Snaptube accused of serving invisible ads and falsely charging users for premium purchases

Snaptube, an Android app with over 40 million users, has been found to serve its users "invisible ads" and charge them for premium purchases they did not make.

The app allows users to download video and music files from sites like YouTube and Facebook. Tech Crunch reports that London-based security firm Upstream found evidence that the free app deceitfully generates ad revenue by serving ads that run silently on the user's phone; this same "background click" technique allows the app to charge users for purchases they did not knowingly make.

Upstream said that the only indication a user's phone was being fraudulently used by the app was if "their mobile data usage increases, their device gets warm and the battery runs out faster than usual."

Snaptube has pinned the blame on a third-party software development kit code embedded inside the app, known as Mango. Mango was also used in a similar app called Vidmate, which was also accused of ad fraud. Snaptube said it was considering legal action against the Mango development team.

FTC Releases latest National Do Not Call Registry Data Book

The Federal Trade Commission has released their latest report on robocalls and their Do Not Call Registry.

The "National Do Not Call Registry Data Book for Fiscal Year 2019," released today, offers new information on "robocall complaints, the types of calls consumers reported to the FTC, and a complete state-by-state analysis."

According to the data book, the number of complaints about telemarketing calls actually decreased, from 5.8 million in 2018 to 5.4 million in 2019. However, the FTC notes this decrease could be attributed to the time during the government shutdown when they could not accept new complaints.

Most of the complaints were about robocalls, about 71 percent. Within that category, "impostor scams" - or scams where the caller pretends to be either a loved one or trusted institution to fool the victim - appeared the most often. 493,000 people reported such impostor scams.

The report also says that the number of people on the "Do Not Call Registry" increased; going from 235 million in 2018 to 239 million in 2019. The DNC Registry lets consumers opt out of unwanted telemarketing calls.

Consumers can access information about the DNC Registry and the data book for free on the Federal Trade Commission's website. To add themselves to the registry or report unwanted calls, consumers can visit donotcall.gov or call 1-888-382-1222.

Take a look at more stories and videos by Michael Finney and 7 On Your Side.

Related

CONSUMER CATCH-UP: EpiPen maker to pay $30 million for financial nondisclosure, DOJ issues guidelines for using consumer genetic databases, and tax cheats cost the U.S. $381 billion each year

    CONSUMER CATCH-UP: How much Americans spend on Halloween candy, a simple way to cut your water bill by 13 percent, and Congress urged to reevaluate airline 'family seating' policies

      CONSUMER CATCH-UP: FTC sues Match for deceptive 'love interest' ads, Home Meridian recalls dresser for tip-over risk, and dogs can lower your home's resale value

        CONSUMER CATCH-UP: Nissan recalls 1.2 million cars for backup camera glitch, Nestle debuts plant-based 'Awesome Burger,' and price of tomatoes may rise after new agreement

          CONSUMER CATCH-UP: Chevy recalls Trax SUVs due to suspension flaw, reports of scam 'smishing' texts increase, and Iceland is rated the best place to retire

            CONSUMER CATCH-UP: San Francisco sues travel websites for deceptive practices, major broadcasters drop e-cigarette ads, and authorities warn of new Venmo scams

              CONSUMER CATCH-UP: Amazon allows shoppers to pay cash for online purchases, WalletHub ranks the best California cities to retire, and consumers cite high TV costs as the reason for cord-cutting

                CONSUMER CATCH-UP: AT&T sued for allegedly creating fake DirecTV Now accounts, people would rather drive than use self-driving cars, survey says

                  CONSUMER CATCH-UP: GPS trackers found to leak location data, Galaxy Fold pre-orders canceled, and the 3 things to shop for in September

                    CONSUMER CATCH-UP: AT&T declared 'best network' by testing firm, Target releases list of hot toys, and Amazon reportedly testing hand-scan checkout systems

                      CONSUMER CATCH-UP: Prep for phones before Hurricane Dorian, stem cell therapy company warned by FDA, and 24,000 pounds of beef recalled

                        CONSUMER CATCH-UP: Ford recalls 10 vehicle models for multiple issues, dental offices crippled by ransomware attack, and RH recalls chairs due to lead paint

                          CONSUMER CATCH-UP: Travel companies announce Hurricane Dorian plans, new scam purports to be from U.S. Marshals, and pill bottles recalled due to child safety risk

                            CONSUMER CATCH-UP: United Airlines' frequent flyer miles no longer expire, Toyota recalls cars for airbag issues yet again, and Tesla to offer its customers car insurance policies

                              CONSUMER CATCH-UP: Carriers, state Attorneys General form anti-robocall coalition, DoorDash changes tipping policy, Amazon carries banned products, and consumers make better decisions when angry

                                CONSUMER CATCH-UP: Smart speakers may connect consumers to scammers, Google announces 'privacy sandbox' initiative, and Apple's new credit card requires serious care and cleaning

                                  CONSUMER CATCH-UP: Toyota recalls RAV4s over backup camera issue, YouTube shuts down in-app messaging, and an unprotected server exposed MoviePass user data

                                    CONSUMER CATCH-UP: Facebook adding controls for data accessed by third parties, wireless carriers found to throttle video streams, and Spotify to allow parents to filter explicit content

                                      CONSUMER CATCH-UP: Tesla to rent solar panels, 2019 on track to set record for most data breaches, and the Tooth Fairy's leaving kids less cash

                                        CONSUMER CATCH-UP: Mercury ordered to pay largest-ever insurance fine, Tyson recalls chicken patties, and Palm offers $5 phone plan

                                          CONSUMER CATCH-UP: Credit Karma exposes user data, and WalletHub lists cheapest, most expensive cars to insure

                                            CONSUMER CATCH-UP: FAA bans recalled MacBooks from U.S. flights, FCC Chairman recommends approving Sprint, T-Mobile merger, and clothing retailer Avenue to close

                                              CONSUMER CATCH-UP: Motorized awnings recalled after injuries, death, lawmakers ask for transparency in 'Amazon's Choice' program, and Domino's to deliver via e-bike

                                                CONSUMER CATCH-UP: CFPB delays rule to make car title loans less risky, Chase forgives Canadians' debt, and robocall-blocking apps may violate user privacy

                                                  CONSUMER CATCH-UP: Ford recalls SUVs with rollaway risk, IRS may revoke passports of those with major tax debt, and Consumer Reports urges FTC action over hotel 'resort fees'

                                                    CONSUMER CATCH-UP: FCC and FEMA to test emergency alert system, finances seen as one of the most taboo topics, and Google outlines efforts to go carbon-neutral

                                                      CONSUMER CATCH-UP: CFPB rule change might make it harder to get mortgages, Poshmark hacked, and AirPods get a new sharing feature

                                                        CONSUMER CATCH-UP: Audi recalls cars with faulty airbags, researchers list the most- and least-stolen new cars, and more scooter companies will be permitted in SF

                                                          CONSUMER CATCH-UP: Retailers sued over 'Edison' lightbulbs, FTC warns of fake Equifax claim websites, and Impossible Burgers to hit grocery store shelves

                                                            CONSUMER CATCH-UP: Next steps for consumers after Capital One hack, FTC's new interactive robocall website, and almost a third of delivery drivers eat customers' food

                                                              CONSUMER CATCH-UP: IRS warns Bitcoin users to pay their taxes, Regal Cinemas offers 'unlimited' movie program, and Acura recalls cars over driveshaft issue

                                                                CONSUMER CATCH-UP: Samsung's foldable smartphone to launch in September, FitBits may not work on darker skin tones, and Mazda recalls cars over headrests

                                                                  CONSUMER CATCH-UP: DoorDash changes controversial tipping policy, Nintendo offers repair for 'Joy-Con drift' on Switch, and Trek recalls Kickster bikes

                                                                    CONSUMER CATCH-UP: Boppy recalls infant accessories, FTC urged to investigate Amazon over paid endorsements, and GNC to close 900 stores

                                                                      CONSUMER CATCH-UP: P&G launching 'smart diapers,' online searches for canceling Prime membership peaked on Prime Day, and Twitter tweaks its design again

                                                                        CONSUMER CATCH-UP: CVS recalls eyedrops, Apple warns of spoofed calls, and Tesla could become part of Walt Disney World

                                                                          CONSUMER CATCH-UP: Toyota tests new car roof solar cells, Apple redesigns MacBook keyboards, and teen employment rates stagnant